All information on this site is reviewed quarterly
 

User guides and handbooks

All you need in one place. 

N3 User guides and handbooks

Name Description Downloadable file
General  .  
N3 Customer Handbook Provides an overview of the services provided and managed by N3SP PDF Icon (3,393kb)
CRM user guide Outlines how to place orders, make changes, view reports and update contact information on the N3 CRM  Available on the N3 CRM
Voice Services     
Hosted Voice Services telephone handset quick reference guide  A simple guide to using your IP handset PDF Icon (899kb)
Hosted Voice Services implementation guide The key things to review before implementing Hosted Voice Services PDF Icon (954kb)
Hosted Voice Services Self Serve guide - Single User Single user - user guide for Self Serve.   PDF Icon (1.27mb)
Hosted Voice Services Self Serve guide - Location Location - user guide for administrators of a single site network PDF Icon (2.23mb)
Hosted Voice Services Self Serve guide - Division Division - user guide for administrators of a multiple site network   PDF Icon (3.04mb)