N3 Cloud Services
Unified Communications is the integration of real-time communication services like WebEx and MeetMe.
N3 Mobile Health Worker offers key benefits to clinicians on the move by increasing their efficiency, which results in improved patient care.
Connect to N3 through IPstream & Business DSL – intended for GPs, small clinics & temporary sites. Connect up your main and branch sites with our VPN solutions.
N3's remote worker services for NHS users – connect to N3 wherever you are.
Private Circuit and Ethernet connectiions for larger NHS sites that run applications like Choose & Book, electronic prescriptions and PACs.
The new Healthcare Security Token enables AQPs and non-NHS organisations to access patient information and national NHS applications like Choose & Book and other services from anywhere.
The N3 PSN products enable customers to connect to N3 PSN. These products are based on non-resilient DSL and non-resilient Ethernet services.
Quick summary of N3 features, benefits and technology.
IP Address ranges used by the NHS; legacy, policy and user requests.
Physical security, securing patient data and responsibilities, plus security checklist.
nhs.uk domain, internal vs external DNS and record change requests.
Order an N3 service, fund my N3 connection, migrate my N3 connection, manage a change to a CoIN, Contact N3 and raise a complaint.
The N3 user guides will help get the best from your N3 products and services.
Frequently Asked Questions will give you answers to voice services, security, internet gateway, GP NGA and general queries.
Access N3 product and service brochures about voice services, video and web conferencing, Mobile Health Worker, On Demand Compute and VPN.
Register for the latest N3 events including the N3 User Forum.
Read the latest N3 case studies that demonstrate the cash releasing, innovation, productivity improving potential of N3 products and services that can improve clinician's efficiency and patient experience.
The N3 Event Replay site is regularly updated with videos and presentation material from our User Forum events.
New to N3?
Find out how N3 has helped enable 21st Century healthcare for the NHS and is an enabler for innovative IT solutions such as using video conferencing for a telestroke service.
Find out how N3 are delivering high quality services with service delivery processes conforming to best practices.
We are in constant dialogue with our customers about the service they receive from us. Find out how N3 analyse and act on customer feedback.
N3 are very proud of the many awards that we have won over the last few years. Find out what awards we have won that demonstrate the excellence of our network, our services and our commitment to the NHS.
N3 is enabling sustainable benefits for the NHS, by stimulating a change in the way people work, providing accessibility to national applications to enable local services and reduce wastage and using new technologies to enable collaborative working
Remote access process for non-NHS users
How to apply for a Healthcare Security token:
- Please submit an e-mail to firstname.lastname@example.org with Subject Header ‘N3 Access Agreement Request’. Your e-mail must include the full details of the company name and registered address. Please include your ODS code if known. We’ll then send you an N3 Access Agreement for you to sign and return.
- As part of the process of becoming a fully approved AQP, you must confirm that your organisation complies with NPfIT Requirements, Electronic Government Interoperability Framework - IGSoC
Please establish your requirement access with the particular NHS sponsor organisation(s) that you are conducting business with so that you can provide the Health and Social Care Information Centre with the detail of the applications. Please review and discuss the Companion Document with your sponsoring NHS organisations, before you apply for IGSOC, and include technical details such as intranet destinations, IP addressing, and WINS/DNS settings with that sponsor.
There are different pricing options listed in the Companion Document. Please review these so that when you have your Access Agreement and Authority to Proceed (ATP) from IGSOC you will be ready to choose the pricing option that suits you best. When you have your Access Agreement and Authority to Proceed (ATP) from IGSOC, N3 will be notified and will email you to tell you when we are ready to process your quotation.
To place your order for your Healthcare Security Token for Non-NHS users, please complete and submit the Order Form. You will need to include your Network Access Agreement number (NAAxxxx) on the form. A copy of the IGSOC Access Control Approval email must be sent to N3 together with the completed Companion Document to email@example.com.
Note - For reasons of token traceability, and security N3 will generate a separate order for each individual token required.
- Technical Information required
Following receipt and acceptance of your order, the N3 Remote Access Team will request the WINS/DNS information you will have discussed/received from the NHS sponsoring organisation. Please note that settings may be specific to each order/token (if not using default settings), and the information is required in order to configure your token access correctly.
You should complete and return your WINS/DNS information (one document per token ordered) to the N3 Remote Access teams.
- Receipt of end user documentation pre-release of token
The N3 Remote Access Team (RAS) team will send you information about the order and token set-up via email and ask you, via voting buttons to confirm receipt of the documentation. Please keep this documentation for your records, as it is specific to each order/token and includes user details, client download information and configuration checklist.
- N3 will set up your customer Access Control as requested. The RAS team will despatch the token(s) to you, and send another email, asking you to confirm receipt of the tokens posted and complete your order.
You have now completed Stage 5 of 5 of becoming connected to the N3 network.