N3 Cloud Services
Unified Communications is the integration of real-time communication services like WebEx and MeetMe.
N3 Mobile Health Worker offers key benefits to clinicians on the move by increasing their efficiency, which results in improved patient care.
Connect to N3 through IPstream & Business DSL – intended for GPs, small clinics & temporary sites. Connect up your main and branch sites with our VPN solutions.
N3's remote worker services for NHS users – connect to N3 wherever you are.
Private Circuit and Ethernet connectiions for larger NHS sites that run applications like Choose & Book, electronic prescriptions and PACs.
The new Healthcare Security Token enables AQPs and non-NHS organisations to access patient information and national NHS applications like Choose & Book and other services from anywhere.
The N3 PSN products enable customers to connect to N3 PSN. These products are based on non-resilient DSL and non-resilient Ethernet services.
Quick summary of N3 features, benefits and technology.
IP Address ranges used by the NHS; legacy, policy and user requests.
Physical security, securing patient data and responsibilities, plus security checklist.
nhs.uk domain, internal vs external DNS and record change requests.
Order an N3 service, fund my N3 connection, migrate my N3 connection, manage a change to a CoIN, Contact N3 and raise a complaint.
The N3 user guides will help get the best from your N3 products and services.
Frequently Asked Questions will give you answers to voice services, security, internet gateway, GP NGA and general queries.
Access N3 product and service brochures about voice services, video and web conferencing, Mobile Health Worker, On Demand Compute and VPN.
Register for the latest N3 events including the N3 User Forum.
Read the latest N3 case studies that demonstrate the cash releasing, innovation, productivity improving potential of N3 products and services that can improve clinician's efficiency and patient experience.
The N3 Event Replay site is regularly updated with videos and presentation material from our User Forum events.
New to N3?
Find out how N3 has helped enable 21st Century healthcare for the NHS and is an enabler for innovative IT solutions such as using video conferencing for a telestroke service.
Find out how N3 are delivering high quality services with service delivery processes conforming to best practices.
We are in constant dialogue with our customers about the service they receive from us. Find out how N3 analyse and act on customer feedback.
N3 are very proud of the many awards that we have won over the last few years. Find out what awards we have won that demonstrate the excellence of our network, our services and our commitment to the NHS.
N3 is enabling sustainable benefits for the NHS, by stimulating a change in the way people work, providing accessibility to national applications to enable local services and reduce wastage and using new technologies to enable collaborative working
GP Next Generation Access
Welcome to the GP Next Generation Access programme web page
N3 is upgrading the network technology infrastructure for most GP surgeries, as well as clinics, ambulance stations and other small health sites across England. The programme, called GP Next Generation Access (GP NGA), is led and funded by the Health and Social Care Information Centre (the Health and Social Care Information Centre) and delivered by N3 Service Provider (N3SP) . The GP NGA migration programme began in late July 2012.
With GPs set to drive the NHS modernisation, this programme will ensure that GPs and small sites in England are equipped with the latest super-fast broadband technology to help improve access to clinical applications and services. The programme will deliver the following benefits:
- increased bandwidth via Next Generation Access connections leading to improved upstream and downstream speeds for users. It should be recognised that not all sites will be fortunate enough to receive a marked improvement as this is subject to product availability and the specific line conditions associated with each individual site.
- Small sites Customer Premises Equipment (CPE) have been in place since 2004 and many of them have now become life expired. The GP NGA programme will deploy more modern, cost effective CPE and will provide the best possible service based on geography and cost principles
- Retirement of 1st Generation Access products like ISDN where possible
What are customers saying about the migration process?
GP Next Generation Access migration was ‘painless and worthwhile' - Leyburn Medical Practice
Leyburn Medical Practice is a modern, purpose built dispensing practice, offering GP services as well Community Nurses and a Mental Health Team within North Yorkshire and York PCT. The introduction of GP Next Generation Access (GP NGA) has given Leyburn Medical Practice a more modern, cost effective CPE and has provided the best possible service based on geography and cost principles, making a difference to their working environment.
""It's (the connection) definitely faster and smoother. I have noticed an increase in speed on my desktop (using Windows 7 OS) of between 10 and 20 per cent although we have only seen a marginal increase in our legacy IT estate."" Stephen Brown, Managing Partner, Leyburn Medical Practice
The GP NGA installation was completed on Tuesday 06 November 2012. All logistics were pre-arranged before the engineer visited the site.
""The process was trouble-free and took about five minutes in all. It was simply a case of the engineer swapping the old box (Customer Premises Equipment) for a new one. I was particularly impressed that everything appeared to have been thoroughly pre-tested first."" Stephen Brown, Managing Partner, Leyburn Medical Practice
The practice's main use of the N3 broadband connection is to access the National SystemOne clinical records and Stephen says that GP NGA connection ""will definitely help doctors to get work done more efficiently"" and they will therefore be able to spend more time with patients. Stephen's overall view of the GP NGA migration was that it was ""painless and worthwhile.""
What should you do now?
If you haven't already done so, you need to go into the CRM and process the migration options for the sites you are responsible for. For more details on what you need to do, go to the GP NGA Migration Process.
When you have accepted the migration orders, we will send you an email asking you to complete a webform to give us the exact location of your existing N3 IPStream connections. Please ensure that the information you give us on the webform is accurate; our primary cause of migration failure is incorrect data causing wasted resource and money for both N3SP and the NHS. If the failure is clearly because of information you have provided and subsequently proves to be incorrect, a charge may be raised for your organisation. We do need your and your sites' cooperation in ensuring we can make appointments and continue to meet our delivery timescales to complete the programme by March 2013 as part of the Department of Health Corporate Plan 2012-13
Once you have completed and submitted your webform, you have done all you need to place the order and the delivery process can begin for your new service.
GP NGA Customer Migration Handbook
June 2011 workshops
NHS migration managers were invited to one of seven GP NGA workshops which took place throughout the UK during June 2011.